Question and answers Assignment Example | Topics and Well Written Essays - 750 words - 1

Question and answers - Assignment Example ge is the natural kind of affection as that of parents towards their children in which they tend to put up with their children despite their shortcomings. The last type of love is the Philia love in which it creates for the application of conditions before reciprocating for the affection showed. Using the story of Ruth in the Old Testament, Ruth demonstrated agape love for her mother in law by staying by her side after her husband’s death meaning that this was unconditional. On the other hand, Naomi demonstrated philia love by allowing her daughter’s in law to move on with their lives ten years after their husbands had died because she felt that there nothing to offer them in gratitude (Williams & Denney, 2003). In contrast, Orpah opted to take up her mother in law’s offer to search for a better life that Naomi could no longer provide them hence demonstrating eros. Abraham portrayed eros love towards his wife Sarah despite her not being able to bear children for him in accordance with the promise that God gave to him. Although God allowed Satan to take away all of Job’s possessions but Job remained faithful to God. This demonstrated agape love in which Job did not seize to worship God because of the losses that Satan had forced on him making his love for God to be unconditional. On the other hand, the people that Job called friends beseeched Job to stop serving God because they said that God had abandoned him hence insinuating that they had eros love for God, which is a give and take way of portraying emotions. His wife also illustrated his eros love towards her from a sensual concept. God restored everything that Job had lost hence demonstrating that He rewarded his faithfulness even after giving the option of worshipping Satan inclining towards philia love. The second passage involves Abraham, where God ordered him to sacrifice his only son as an act of faith and his portrayal of his unconditional love agape. Further, God demonstrated philia love in

Olpers Uht Milk Essay Example for Free

Olpers Uht Milk Essay First introducing about milk producing capacity in Pakistan. With an estimated 33 Billions Liters of annual milk production from 50 million animals managed by approximately 8 million farming households, according to latest statistics Pakistan is the 4th largest milk producing country in the world. It has a livestock and agriculture sector contributing over 10% to the GDP, and a milk economy that in value terms is 27. 7% of the total agriculture sector. It is an untapped market, expected to grow an additional 3 billion liters in the next few years at a growth rate faster than most sectors. Undeniably, a sector with such credentials can bring about not just a radical change but also a dairy revolution in the country. The annual milk production of 33. 6 billion liters in Pakistan is shared between a 71. 1% share for the rural economy and a much smaller urban share of 29%. Only 3% of the total production of milk is processed and marketed through formal channels. For the other 97%, a multi-layered distribution system of middlemen has evolved to supply milk. The contribution of the formal sector processed milk to real GDP in Pakistan is 0. 43% in 2004-05. Despite only a small percentage (3%) of milk being processed, the (UHT) market is growing at a steady rate of 20% a year. Presently 97% of raw milk produced in the rural economy is not linked to the market mechanism because of a number of reasons (defined ahead in this paper). Due to this reason, the dairy sector in the rural economy is not making a significant impact in the National economy in accordance with its potential and also with the quantity of milk, which is available. The White Revolution is targeted to achieve an annual production of 40 billion liters of milk by 2015; it aims to create an additional 3 million jobs in the formal economy and provide an estimated 350 million rupees per day in cash flow to farmers in the sector. The Dairy Vision till 2015 . Given success of the programs discussed in this paper, what might the dairy industry look like in the year 2015. The formal sector to be 40% of the total dairy industry. Low cost but good quality pasteurized milk to be available in cities and towns accounting for 70% of Pakistan’s population. Pakistan’s dairy industry meets the needs of consumers, thus minimizing imports. The range of goods offered to consumers is as wide as in say the markets of the Gulf. The well being of farmers throughout Pakistan is enhanced, and dairying is acknowledged to be a profitable enterprise. Dairying will have lifted millions of farmers above subsistence levels of activity. A thriving commercial dairy farming sector will be in place. Well-regarded Research Institutes will be active in their chosen fields, with a focus on meeting the needs of farmers. Quality of some sectors of the industry will be such that exports are viable. UHT milk was invented in the 1960s, and became generally available for consumption in the 1970s. UHT milk has a typical shelf life of six to nine months, until opened. It can be contrasted with HTST pasteurization (high temperature/short time), in which the milk is heated to 72 °C (161. 6 °F) for at least 15 seconds UHT MILK. UHT milk is a sanitary and veterinary controlled milk which is subjected to special thermal treatment (ultra-pasteurisation or Ultra High Temperature) which destroys germs and preserves vitamins and nutrients. In the absence of bacteria activity and with the pre-sterilisation of the packaging, the milk becomes less perishable: through ultra-pasteurisation, the validity period of milk is prolonged without adding preservatives. The temperatures lies beyond the boiling point (135 150 ° C) but the boiling time is very short: 2-4 seconds). This very short stage of heating and cooling destroys bacteria and microorganisms and ensures the preservation of vitamins and proteins, unlike the normal boiling of milk, which doesn’t destroy all germs and bacteria, instead destroying its nutritional value. The validity period varies between 3-6 months, depending on the quality of the raw milk collected from farms (deriving from hygiene during milking alongside handling and storing conditions until the moment of reception in the factory). After unsealing the box, UHT milk need to be kept refrigerated and consumed within the next 3 days. HISTORY OF UHT MILK The aseptic packaging implies that both packaging and filling environment be sterilised thus preventing any recontamination of the food after being â€Å"purified† through thermal treatment. Furthermore, if we talk about UHT milk, we must know that a multilayer cardboard packaging is used, which also contains an aluminum foil in the middle, captured between the inner layers of cardboard and polyethylene. The cardboard box protects the milk from contact with light and oxygen, two factors that contribute to vitamin degradation. Vitamin B2 in milk exposed to light for 12 hours for example in a transparent recipient, degrades up to 35%. Aseptic technology is based on the invention of the Swedish company Tetra Pak, which created the first aseptic packaging in 1961. This packaging allows storing milk or other perishable liquids for a period of 3 6 months, without adding preservatives or refrigerating the product. By forming a barrier and impeding oxygen from penetrating (the packaging consists of multiple cardboard, aluminum and polyethylene layers for the food industry) and using a special technique to sterilise the packaging, aseptic technology ensures the protection of food against environmental aggressions. The International Institute for Food Technologies declared the technology of aseptic processing to be â€Å"the most important innovation of the 20th century in the industry†. Tetra Pak packaging can consist only of the cardboard and polyethylene layer (both on the outside and on the inside), in which case it is used for pasteurised milk. For UHT milk another special packaging material is used, which contains aluminum foil in the middle. Thus the packaging maintains the contents and the milk properties intact for the whole validity period of the product, because it impedes germs and light from penetrating the package (it is a known fact that light diminishes nutritional value of milk) Louis Pasteur already carried out villagers and improve their socio-economic status by experiments on sterilization of milk in bottles, but it was utilizing the agricultural raw materials. The solution is to not until around 1960, when both aseptic processing and link of know edge, skills and investments into the villages, aseptic filling technologies became commercially not only keeping appropriate technology in subsistence available, that the modern development of UHT processes level, but giving new approach in substantial manner so started. UHT-treated milk and other UHT-treated liquid that large value addition even within the limited food products are now accepted worldwide, but it has not investment is affordable by them at villages themselves.always been like that. The first UHT plant operated on the Milk production began 6000 years ago or even principle of direct steam injection. Compared with the inearlier. Practically everywhere on earth, man started container sterilization plants, the new UHT plants soon domesticating animals. As a rule herbivorous animal, gained a reputation for producing an excellent flavour. multipurpose animals were chosen to satisfy his need The first indirect plant was introduced on the market some of milk, meat, clothing etc. Farmer produces the food ten years later. Research and development have been for all human being, however today his status is intense since UHT was first introduced. Modern plants weak. Milk production is the efficient crop to him deliver a superior product with colour and nutritional and will help to improve their income. It is possible values practically unchanged. ABOUT PAKISTAN In Pakistan, modern milk processing in the dairy sector started in early 1960s, and by mid-1970s 23 milk pasteurization and sterilization plants were set up. With one exception, all of them are closed due to low consumer acceptance, the short shelf-life of the product and lack of trained manpower. The first UHT plant was set up in Pakistan in 1977. The success of this plant attracted many other investors also and during 1983-87, 20 new plants were set up. In the current situation, UHT capacity in the dairy industry is more than the demand for the product. Existing plants are operating below capacity and growth in demand is not likely to keep pace with the demand for relatively high-priced UHT milk. Initial UHT milk processing Plant IN Pakistan| Plant| Start up| Installed Capacity (liters/day)| Milko, ltd. Lahore| 1977| 25,000| MilkPak limited, sheikhupura| 1981| 150,000| Pakistan Dairies, Sahiwal| 1983| 50,000|. Halla, Pattoki| 1984| 75,000| Chaudhry Dairies, Bhai Pheru| 1986| 80,000| Milkways, tandlianwala| 1987| 90,000(2)| | | | | Plant| Location| Manufacturer of| Year of Establishment| | Nestle Milkpak ltd | Sheikhupura| UHT plane milk, UHT cream, Milk powders, yogurt| 1981| | Nestle Milkpak ltd| Kabirwala| | UHT plane milk, UHT cream, Milk powders| 2005| | Haleeb Foods limited| Bhai Pheru| UHT plane milk, UHT cream, Milk powders, yogurt| 1986| | Haleeb Foods limited| R. Y. khan| UHT plane milk, UHT cream, Milk powders| 2005| | Nirala Dairy Pvt Ltd| Tandlianwala| UHT milk, UHT cream, Milk powders| 2004| | Premier dairy Pvt. Ltd. | Lahore| UHT plane milk, Milk powders| | | K K Dairy Pvt. Ltd| Lahore| UHT plane milk, Milk powders| 2005| | Shaker Gunj Foods ltd| | Jaranwala| UHT plane milk, UHT flavored milk, Milk powders| 2003| | Noon Pakistan| Bhalwal| UHT plane milk, UHT flavored milk, Milk powders| 2003| | Engro Foods Ltd| Sukkhar| UHT plane milk, UHT flavored milk, Milk powders| 2005| | Engro Foods Ltd| Sahiwal| UHT plane milk, Ice cream| 2007| | Royal dairy| Karachi| | UHT flavored milk| | | Millac Foods Pvt. Ltd. | Lahore| Milk powders| |. | Military Dairy| Okara| Milk powder and cheese| | | Prime dairy| Lahore| Yogurt| | | Butt dairy| Tandlianwala| Milk powder| | | Idara-e-Kissan| Pattoki| | Pasteurized milk and Milk powder| | | Gourmete| Lahore| Pasteurized milk and ice cream| | | Adam’s Dairy| Sahiwal| Cheese and whey powder| | | Alpha Dairy| Jhung| UHT plane milk, Milk powders| | PROCESSING TECHNIQUE OF UHT MILK ANGRO FOOD INDUSTRY Foods is among the biggest and fastest growing conglomerates in Pakistan with a vision to cater to local needs with products conforming to global standards. Highly passionate about providing millions of people across the length and breadth of Pakistan and beyond with the ultimate brand experience, our product portfolio comprises some of the countrys biggest and best selling brands including Olpers, Olpers Lite, Olfrute, Omore, Omung, Omung Lassi and Tarang. But whether it is our thick, creamy all-purpose milk, scrumptious ice-cream high on nutrition content or refreshing range of fruity beverages, our approach remains largely the same as we strive to keep product innovation at the forefront of our guiding philosophy and consumer satisfaction at the heart of our operational strategy. The word Engro stands for Energy for growth. Engro Corporation limited formerly known as engro chemical Pakistan limited is one of the largest corporation in Pakistan. Engro foods Limited is the subsidiary of Engro Corporation Limited and has started his operations in 2006 (Our Company, 2013). Engro Corporation has chosen the dairy market as their next target to capture. Engro foods are the biggest competitor for the contemporary organization in the dairy industry like Nestle, Haleeb, Good Milk, and Nurpur. Engro foods are coming up with the quality and reliable product and launch multiple products like Ice cream, Milk powders, Fruit juices, and Flavored Milk. 1. 2 Olper’s Milk Olper’s Milk is the brand of Engro Corporation Limited started in 2006, which is providing Milk to the customer in Pakistan. Olper’s Milk is getting more and more reputation every day in the dairy market as Olper’s is providing quality milk and cream to the market. Olper’s Milk is highly Ultra heated milk to preserve the thickness of the milk. Olper’s Milk is the major competitor for the existing organizations in the dairy milk industry. Olper’s Milk has achieved a strong consumer base due to his good quality product all across Pakistan. Olper’s Milk is available in different packs of different weight which is Stock keeping unit (SKU), of 200 ml, 500 ml, 1000 ml, and 1500 ml value packs. In Pakistan Milk contribute 11% to the GDP, and 35 million people are involved in dairy farming (Jassar Farms (Pvt) Limited, 2013). Olpers has secured 51% Market Share in year 2012 (Khud Pakistan Annual Report 2012, 2012). Engro Foods which has captured 51% market share in the 4th quarter of 2012 is the giant foods service provider in the food and beverages industry of Pakistan. Engro food is the subsidiary of Engro Corporation Ltd. started his operations in 2006. Engro foods are competing with giant companies currently in the food industry and the growth rate indicates that engro foods are big threat for these companies. Over 5 million people in Pakistan are using engro foods products, and over 50 million people start their day with Olpers Milk. Engro foods have two milk processing plant located in Sukkar, and Sahiwal. Engro have one dairy farm in sukkar named NARA dairy farm, which is producing 25,285 liters per day, and a total herd size of 3,444 animals of which 1,707 is part of the milk cycle. Engro foods have over 350 distributors across the country which is covering 12 regions. Olpers have three distribution centers in Islamabad, Sukkar, and Sahiwal. Engro foods have consumer centric marketing strategy for their brands which made engro a giant in the food and beverage industry. 250 ml serving of Tetra pack Calories| 159| Sodium| 0 mg| Total Fat| 0 g| Potassium| 0 mg| Saturated| 0 g| Total Carbs| 12 g| Polyunsaturated| 0 g| Dietary Fiber| 0 g| Monounsaturated| 0 g| Sugars| 0 g| Trans| 0 g| Protein| 8 g| Cholesterol| 0 mg| | | Vitamin A| 0%| Calcium| 22%| Vitamin C| 0%| Iron| 0%| Operations Olper’s Milk is managing its operations in a way to maintain the freshness, quality, and thickness of the milk. Production is the main area responsible for making output of inputs being processed. The Production Manager is responsible for making sure that a needed and proper raw material is provided on timely basis, being processed effectively, and turned into finished goods. The production manager has to supervise all the production process and to make sure that the work is going smoothly and to make it more interesting for the staff. The production department has shift in-charge whenever he takes the control he has to review the ongoing production and what material is needed to order for successful completion of the output. They always communicate with the employees how to handle machinery, packaging material, and quality assurance. Marketing Sales Marketing is the major revenue producing area in any business to plan, price, promote, and distribute product to final consumer. Olpers Marketing includes Situational Analysis, Target Market, Objectives Goals, Marketing Strategies and the Marketing Mix, and Monitoring and Controlling. Due to good marketing strategies engro foods growth is 35% per year, and 181% growth in Earning per Share (EPS) per year, in 2012, (anwer, imran ;, 2013). Olpers have over 350 distributors which are serving 12 regions across Pakistan from the three distribution centers in Islamabad, Sahiwal, and Sukkar. Olpers supply chain has secured 24% growth in volume 5 | P a g e delivery of dairy and ice cream products in the year 2012 (Khud Pakistan Annual Report 2012, 2012). General Administration Olper’s Top management is highly qualified, talented, experienced, and holds degrees in Business Administration from the reputed organization of Pakistan and USA. These managers know the importance of team work, commitment, coordination and support of different department to achieve a common goal of the company. In the year 2012, the Board of Director held 6 meeting to cover all the activities and new initiative to be taken in near future (Khud Pakistan Annual Report 2012, 2012). Human Resource Management. Engro foods have a well-established Human Resource department which support in the company’s growth. Olpers has an innovative, efficient, and talented workforce. Engro food’s HR is one of the best workforces in the country, which is because of its up to date HR Practices the most remarkable of which is recruitment, hiring, training development, performance appraisal. The performance appraisal system of Engro has been declared to be the best in industrial sector of Pakistan. Engro’s Human Resource department has a best leave system. The Human Resource department at Engro foods is doing succession planning and implementing other HR policies pertaining to motivation, retention, and training development of the employees. Engro foods have a best Compensation Administration in the industry, and providing competitive packages to their employees relatively higher than the competitors. Engro Human Resource offers 23 days holiday per to each employee. Engro Human Resources provides PERKS to the employees on top position in type of Car. Engro food has a proper reward system to stimulate performance and productivity of employees. Engro foods believe on equal employment opportunity, and have transparent, merit based performance management system, provide opportunity to employees to acquire knowledge for technical and managerial skills via class rooms, and on job training. Besides this engro provides an environment from all forms of discrimination, and harassment at workplace, provide flexible working arrangement for all, have good reward policies liking to performance (Booklet, 2012, p. 44). Technological Development Olpers has realized that for successful operations there must be an up to date technology to meet the challenges of the market and to compete in the industry. Technology can be a source of competitive advantage for the company. Olpers have latest and unique technology which has been using for pasteurizing, purifying, and preserving the milk. Olpers uses imported plants machinery for the milk processing. They have a proper system of transferring milk from one place to another which protects the milk from light, heat, and bacteria. The Research and development department of Olpers is very efficient and keep look on the new technologies being introducing in the market. Olpers has two processing plants and production farm (Khud Pakistan Annual Report 2012, 2012). Olpers plant is located at the distance of 8 kilometer from the National High way Sahiwal Bypass Pakpattan Road which covers an area of 33. 5 acres of land and its production range is 70 SKUs of dairy Olpers, Tarang, and Omore. Engro foods has made some changes in its North Plant which include Installation of a new AMF plant with a production capacity of 3000 liters per hour, Installation of two new A3 lines with a production capacity of 6000 liters per hour, Installation of a new SL-900 (Stick production line) with a production capacity of 720 liters per hour, Installation of two new Ecolean lines with a production capacity of 2250 liters per hour each (Khud Pakistan Annual Report 2012, 2012). The Engro foods South plant is located at a distance of 1. 5 kilometer from Sukkar Barage, which has covers a 27 acres of land (Khud Pakistan Annual Report 2012, 2012). Procurement Olpers has its own dairy farm located in Sukkar named NARA dairy farm, which covers 50 acres of land with an additional acreage available for further expansion, and currently have herd size of 3900 animals, which makes it the country’s largest dairy farm. (Khud Pakistan Annual Report 2012, 2012). The farm currently produces 25,285 liters per day with a total herd size of 3,444 animals of which 1,707 is part of the milking cycle (Recipes for Success, 3rd quarter, 2012). Olpers is also collecting milk from rural farmers and have suppliers who provide milk on timely basis to make it possible to offer quality milk to the market. Olpers is focusing more and more on quality of raw milk being collected and conducted a test to check the quality and freshness of raw milk after the test the milk is transferred to the plant for further processing. Internationally recognized test were been conducted to check the raw milk such as adulteration, Microbiological contamination, and adequacy of nutritional contents. The test being performed in the initial stage include testing smell, taste, color, temperature, clots boiling, fat test, and iodine value. Olpers has established strong relations with its suppliers, farmers, and machinery providers from abroad. Innovation New olpers milk (3d technology) Engro Foods’ flagship brand Olper’s unveiled new and innovative packaging formats using holographic technology to create a 3D simulation at a local shopping mall. The new packaging formats include a new format for the region that employs Ecolean technology for 250ml, and Tetra Edge for 1 liter pack. Ecolean also referred to as Olper’s Mini Jug is a specialized and convenient jug-shaped pouch that offers ease of pouring and handling the pack. It is an eco-friendly and biodegradable packaging with microwaveable capabilities. Tetra Edge, on the other hand, is a premium-packaging format with benefits of a tilted head and a heli cap, which controls milk spillage, increases the usability of the pack and keeps the milk smell-free. Both these are newest innovations in milk packaging, not just in Pakistan but worldwide. Olper’s is Engro Foods’ flagship dairy brand and has emerged as the leading dairy product in the market since its launch in 2006 after gaining preference over other established brands and securing a loyal consumer base all across Pakistan. Olper’s Milk is sheer indulgence in every sip and is backed by its high nutrition content and invigorating freshness that have become synonymous with the Olper’s brand. The new packagings were unveiled by Olper’s Brand Ambassador Marina Khan. Olper’s created a high definition, extremely intelligent holographic 3D content iGhost to create a jaw dropping virtual world to interact with audience and to take them on a journey which they have never seen or experienced before. iGhost is a technique which creates three-dimensional images. It involves the use of a laser, interference, diffraction, light intensity recording and suitable illumination of the recording. Future of olpers milk olumetric growth of 50% is expected in the dairy segment combined with Rs10 per litre price hike in Olpers and Tarang during April to June 2012,† estimates BMA Capital as detailed account will be released on a later date. Engro Foods became the leader in tetra pack milk market in 2010 and holds a 44% market share as of March 2012. The result is in line with market expectation as analysts estimated the local food giant to make around Rs1 billion. Sales revenue grew by 47% to Rs19,765 billion during the period review, says a notice sent to the Karachi Stock Exchange on Tuesday. The outgoing quarter witnessed addition Omung Lassi to its portfolio. The product is still in the introductory phase and yet to post any significant result. The growth curve is likely to continue upwards as it plans to introduce another 13 products in the near-term future, say analysts. Engro Foods earlier this year announced plans to invest Rs8. 7 billion in expansion this year. Of this Rs2 billion has been set aside for the powdered milk business, whereas the rest will be divided between cold chain infrastructure development, dairy capacity expansion and livestock acquisition. The ice cream segment’s contribution in revenue is also expected to increase to 9. 5% in the second quarter of 2012 from the preceding quarter’s 4. 2% owing largely to a seasonal uptrend in sales, according to BMA Capital. The stand out in the profit and loss statement was financial charges. Financial expenses – the cost of carrying a debt – declined by 10% indicating lower capital expenditure, which is concerning especially given the company’s aggressive expansion plans . Gross margins improved 3. 51 percentage points to 24. 5% thanks to higher prices for premium Olpers brandOther income increased by 294% to Rs172 million likely due to a better cash position. Meanwhile, financial charges decreased by 16% to Rs441 million during January to June 2012. Going forward, market share expansion in the company’s flagship brand Olpers is expected while Omung will likely eat into the loose milk market as well, according to analysts.

Types of Communication and the Barriers

Types of Communication and the Barriers Definition, Types of communication Communication is known as a medium of communicating, is a simple act of transferring information from point A to point B. Although this definition can sound as simple as it is, but when it differentiate the different type of communication it become more complex. Spoken, Verbal/ Non Verbal Communication Communication can be known as spoken, and it is called as verbal communication, an effective verbal or spoken communication depends on the clarity of speech, the listening skill of the listener. Verbal communication can either be face to face, through radio and also television. On the other hand, non verbal communication would be depending on the body language of someone, the gestures when they’re talking. Interpersonal communication does not only contain of words but also movement of the speaker, non verbal communication are most likely to contain messages that are conveyed by the speaker. Non verbal communication can consist of face expression, the tone of speaking, and the body language displayed on the speaker while he/she is speaking. The non verbal communication gives a lot more of clues and information about someone compared to verbal communication. Writing Skills Writing skills is also another important part of communication; good writing skills can allow you to send your message to the audience through face to face or even through writing. Correct grammar, spelling and punctuation is crucial in writing skills, for example, when you’re writing a CV to apply for a job in a hotel, the better the writing skills the higher the chances you will get the job. Visualizations We could also communicate by visual graphs such as charts or graph, logos, and other form of visualisation figure. This is mainly used during a conference or a meeting to send information of the company or the data, for example the annual sales of the hotel or the marketing plan of the hotel. Social Media Social media is also a form of communication to interact, using the network and applications that are commonly used examples, emails, Whatsapp, Wechat, Facebook. We can easily interact with anyone at anytime. The network have created a zero distance for us, for example, having video conferencing meeting with the head quarters of the company that are in United Kingdom when the office is in Singapore. The network has been the greatest creation ever to break almost every communication barriers that we have. Communication barriers Communication between two individuals can be simple if there’s not much barriers between them, but there are huge differences between talking and communicating. When we communicate, we can successfully in getting the points that the other person is trying to say on the other hand, when we talk, we would just ignore the barriers that might hinder the ability to communicate between each other. There are seven different types of communication barriers to more effective communicating, this includes Physical barriers Emotional barriers Cultural barriers Genders barriers Interpersonal barriers Perceptual barriers Language barriers There are a few reason that might have been the main barriers among human communication, for example the main reason why we can easily encounter communication barriers is due to the language differences that we might speak, even if we could speak the same language, the differences of the accent might come unfamiliar to us and it might be quite hard to understand. On the other hand, another reason why communication will fail it may be lack of interest of the person which is talking or the listener might have distractions from the other people nearby or even the noises of the crowds. Another misjudgement of common error is that people tend to expect what they hear rather than what is actually being spoken and jumping straight into inaccurate conclusions. Physical barriers The environment has been one of the main reason that causes physical barriers among employees and employers, for example, if the environment in the hotel isn’t quiet, the speaker isn’t talking in a loud voice, the listener wouldn’t be able to hear what messages is being delivered. Distance also plays an important role. For example, if the organisation in the company is made to sit in different floors or departments in the hotel, they likely would have difficulties on communicating face to face and due to long term relying on technology such as phone calls and emails; it distances the relationship of the employees and employers. Emotional barriers In a workplace, facing staffs and bosses might be a stressful task. Maintaining a good relationship in the workplace is crucial. According to Bud Craig,(2008) the classical emotions such as anger and fear, will always leads an individual to fight or fail to cooperate, therefore this is why working in an environment that does not make us happy and make us felt mistreated will lead the employees to lost interest and brings out negative impact. Cultural barriers Working in the hotel, there might be employees of different group age; every different age group would have different ways and perception of working. The age group of people would always have conflicts of describing older workers as â€Å"out of touch’ and those who just went into the organisation would be criticised by the older workers as ‘slackers’ during work time and not constantly focussing on work. Another reason of cause of cultural barriers is that the staffs would always believe in status and resistance in any sort of work place, staffs who assumed themselves as seniority status may find it hard to adapt into environments where the job tittles might be de-emphasized. Gender barriers According to Heather R,(2005), being well aware of the following generalizations will always help the organisation to have more effectively in the work place, for examples, women staffs would likely talk about people, and on the other hand, male staffs like to talk about tangible things such as sports, food and drinks. Women staffs ask many questions to gain an understanding on an issue that they are not clear about while men staffs always gives information more than asking questions Women staffs focus on feelings and senses, while man staffs always focus on the facts and the logic of problems. Interpersonal barriers The lack of desire on participating organisation events might be another reason of interpersonal barriers, Some staffs of the older age would be more frustrated on work and do not really like to socialise among the community in the company. Some other staffs who might be an introvert might also have unwillingness to explore, giving out new ideas during staffs meetings, or even speaking out the own views of the organisation, in the long run, this may lead to more unwillingness on working and even extremely frustrating among themselves. Perceptual barriers As human, we always have our own preferences, self values, different attitudes and we see it as a own kind of â€Å"flitters† in making decisions and perception of thinking. Thinking in our own â€Å"filters† and ignoring other’s opinion may lend to all sort of assumptions and misunderstanding. Language barriers Working in the front office in the hotel industry, one must be fluent in different types of languages, while people in Malaysia can usually speak more than 3 different languages and dialects, the dialectal differences will make communicating with different individuals harder. Language disabilities are the physical impediments to languages, we could not talk person which have dysphonia or how have hearing loss. According to the Rwanda Development Board, (2008) indicates that around 85,730 of the staffs in the hospitality sector are not fluent in foreign languages and therefore have less efficacy on customer service. It is also identified that language deficiency is the major problem of the hindering growth in the hospitality industry. I went to a hotel nearby my house to interview the front desk manager about the barriers that might occur working in the hotel line. Questionnaire and Answers How long have you been working in this profession? According to Ms.Cheng, (2015) she have been working in the hotel industry for more than 20 years. How did you first get into this profession? According to Ms. Cheng, (2015) she stated that her mother used to be a hotelier for her whole life, her mother inspired her to become a person like her mom, being a hotelier that cares for the people, a dedicated staff and one who try her best to serve and satisfy the need of the people who lives in the hotel. Do you like your job? Ms Cheng is a really responsible worker and she never shown up late before for the past years of working. What is the toughest problem that you have encountered so far? Stated by Ms. Cheng, (2015), working to serve the community isn’t an easy job, people all throughout the world have different cultures and beliefs, but the hardest problem to cope with is the attitude of rude or bad mannered guests. What kind of communication barrier that will affect the job working in the front line of the hotel industry? Ms Cheng stated that the language barriers is the main problem to communicate among guests, because when we do not understand the language that is being spoke, we can’t communicate and this will lead the guest to lose their temper leaving a bad impression to the company. When problems occurred, what does the organisation do to help solve the problems? The company would do their best to settle the situation of satisfaction or misunderstanding between the guest and the staffs. (Cheng, Interview) What are the ways to avoid having these circumstances working in the hotel line? When interviewed on 4th May 2015, Ms Cheng confirmed that hiring only experienced staffs with higher education level is as important as hiring staffs that have good ethics, personality, and the company should be really serious on picking people to join the company and even conduct an evaluating between the people that are in-charged in the organisation before hiring new staffs to the company. What is the main reason that communication breakdown often happens in working front line? Cheng (2015) made the claim those companies not only in the hotel industry nowadays often hires foreigner workers that are from Bangladesh, Nepal to work, and as for foreigners they do not speak our national language well or even any other language such as Chinese, English and the main reason why organisation still hire them is because the wages that is needed to hire a foreigner worker is lower than hiring the people from our own country, it helps to cut down the cost and budgets for the company and hence leads to more and more barriers to be faced during working period. Conclusion and Recommendations In this task, I have learnt that how a company communicates among the employee and how an organization work together. Besides, I learned that communication barriers come in different ways such as language carriers, cultural barriers, and emotional barriers and so on. Throughout the questionnaire and listening upon the interviewer’s answers based on the questions I have asked, I realised that effective communication is the key of managing a good company to success because a company that is poor in communication will always lead to ultimately misunderstandings. According to Forbes, (2009) problem solving is the greatest enabler for growth and opportunity. This is why they say failure serves as the greatest lesson in business and in life. In my own opinion, realising the problem is the first step to success, knowing the problems of the company, analyzing why problems occur and performing appropriate action to fix the problem as soon as possible. In my own opinion, realising the p roblem is the first step to success, knowing the problems of the company, analyzing why problems occur and performing appropriate action to fix the problem as soon as possible.

Sherlock Holmes :: Essays Papers

Sherlock Holmes The Man with the Twisted Lip In this short story, by Sir Arthur Conan Doyle, Mr. Neville St. Clair has been kidnapped. His wife is in town one day and she sees him hanging outside of a window. As she looks up at him, he lets out a scream and is yanked back into the room from where he stands. She is very concerned about seeing her husband in this situation and thinks that he is in trouble. She runs to the entrance of the building that she saw him standing in and she tries to get upstairs to where he is and help him. She is stopped by the doorman and not allowed access to the upstairs. Once the police get to the scene, they barge into the upstairs area and discover that Mr. Neville St. Clair is not in the room. The only person in the room is a beggar man named Hugh Boone. Everyone is familiar with Boone because he sits in the city and begs for a living. The police demand an explanation on where St. Clair is and there is not one given by Boone or the doorman. On the backside of the building there was a body of water that at high tide came up to the bottom of the lone window in the room. Traces of blood were found on the window seal of this window and drops of blood on the floor. The clothing of St. Clair was found in the corner of the room and his coat was found in the water at the bottom of the window. The assumption was made that Boone killed St. Clair and the body was disposed of in the water. The police detained Boone but the body was not found. Sherlock Holmes was interested in finding the body. Holmes, along with Watson, went to the St. Clair home and interviewed Mrs. St. Clair. Holmes admitted to Mrs. St. Clair that the he thought her husband might still be living. She agreed with great anticipation and told her that the most startling thing had happened to her that day. It was three days since the disappearance of her husband and she had received a letter dated AFTER her husband’s disappearance. Holmes asked to see the letter so he could examine it.

Pfizer-Pharmacia Merger

Problem statement: Pfizer, Inc. announced the acquisition of the company Pharmacia, Corp. In the months leading up to the merging of the two companies, there were issues with the employees of Pharmacia. The announcement of 2. 5 billion in cost savings as a result of the merging of the two companies, had staff worried because it would be in form of labor costs, which would potentially cause disclosure of local operations. Staff was concerned about their financial futures, loosing their income would not just affect their personal lives, and families but the community in general.A â€Å"trickle down effect†, would effect businesses that provide products, and services to the consumers, as well as the tax bases of local communities (Stamper, 2). The issue of having to potentially seek a financial bailout, and also possible bankruptcy of the city if Pfizer were to close down the operations of Pharmacia was a larger issue as well. The core mission of typical pharmaceutical company is drug discovery, clinical development, manufacturing, and sales and marketing. Before the merging of the company, the core mission of the company was met.Now the issue is, due to the merging of the companies, there was a loss of discovery, clinical development, and sales marketing. Why did the problems occur? The problem of staff being worried about their financial future, and the future of the company mainly aroused because of the 2. 5 billion dollar in total cost savings that would be implemented as a result of merging the two companies. Emotions were a major concept that was overtaking the staff at Pharmacia, everyone was in a certain state of readiness at times, due to the uncertainty of jobs, and the uneasiness with staff members caused mainly from the distributed memo.Misunderstanding of the memo, giving the impression that Pfizier was going to pull out of downtown Kalamazoo, was a â€Å"misunderstanding†. This caused uncertainty avoidance within the company, people fel t threatened by ambiguity and uncertainty. It also caused stress; the well being of staff members was at stake. The problem of staff being overwhelmed by the memo was due to the fact that Pfizer did not take the time to properly explain the meaning of the cost savings, from the very beginning.Loosing core essential missions for the company due to the merger occurred because the team at Kalamazoo was extremely effective; the decline of efficiency within the newly merged company could have been caused by the new collectivism of the company. With the merging, people got swapped around the concept of â€Å"job rotation†, and moving employees could be seen as a bad thing in this situation, because the Pharmacia had a very successful company to begin with, now with the merging it caused the company to have to work with less resources than prior to the merge. Alternatives:In assessing the case, the main problems with the merging of the company were communication. The lack of communi cation with the two companies, and the staff created a lot of problems, not only with staff but with government. If there was more communication within the companies from the beginning, it would have saved a lot of emotion, and stress due to the potential job loss and financial problems trickling to the whole community. To fix this initial problem, CEO of Pfizer Hank Mckinnell could have re-assessed the memo going out, and maybe spent more time thinking about the staff of the company, and how it would affect them when writing it.Within the newly devolved company, they could adapt high-performance-work-practices that could help the company get to where it was before the merge. Gathering the knowledge and skills and abilities that all the employees have, and trying to built them so the company can be successful. Conclusion: The Internal Subsystems could have been looked at more in depth, looking at how the company worked as a whole, instead of automatically making changes to the syste m. In order to have a successful company, you need to be able to have not only efficient, but adaptive and innovative.There could have been organizational efficiency, so when merging the two companies, it was helping the company grow and develop instead of putting it behind on its mission statements. Before the merging of the company, they should have taken a better look at the Internal Systems, and how well the company was operating internally. If this was done, they could have maybe found alternative ways for savings, and realized that the organizational efficiency of the company to begin with, was extremely strong.

rochester castle essays

rochester castle essays Was Rochester Castle an Important Military Site in the Middle Ages Rochester Castle was built in 1088, by the Bishop of Rochester - Gundulf. It was known that the Bishop owed the King - King William Rufus, a sum of 100. To settle the dispute the King ordered Gundulf to build a motte and bailey castle at Rochester. Th cost was 60, and the money came from Gundulf. The structure of the castle consisted simply of a single stone wall. In 1122, a square stone keep was built inside the bailey, by John of Worcester. In 1230 a cross wall was built. It divided the Bailey into two parts - the outer bailey and the inner bailey. This information was extracted from the Textus Roffensis - Register of Rochester castle. During it's existence, Rochester Castle was sieged three times. Once in 1088, then 1215 and finally in 1264. The siege in 1088 was against King William II, as his brother, Robert and his uncle, Odo, wanted to overthrow him and place Robert on the throne. The plan failed and Robert remained king. The siege in 1215 was against King John because he refused the nomination of Simon Langton as Archbishop of Canterbury. Langton became Archbishop, and was appointed to 'look after the castle', but the king asked for it to be returned himself as the agreement to which this adhered to had expired. Langton refused the order and so a siege took place. According to Roger of Wendover, the king undermined the east tower and set fire to it. This shows that the King valued the castle a lot as he was prepared to fight for it. In 1264 another siege occurred. There was a civil war between he king and his subjects, so they capture Rochester Castle. However when they heard that the king was returning to Rochester accompanied by his son, they abandoned the siege and fled. I think that the reason for the abandonment of the siege was that they did not think that they had a chance against the king and his son. From each of these sie...